Effective Date: 1. 5. 2024

Welcome to www.srilanka-etourism.com (hereinafter referred to as "we," "us," "our," or "Sri Lanka eTourism"). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: When you book a service or contact us, we may collect personal information such as your name, email address, phone number, postal address, and payment details.
  • Travel Information: Information related to your travel plans, preferences, and special requirements.
  • Usage Data: We collect information about how you use our website, including your IP address, browser type, referring/exit pages, and the dates and times of your visits.
  • Cookies: We use cookies and similar tracking technologies to track the activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

2. How We Use Your Information

We use the collected information for various purposes, including:

  • To process and manage your bookings and travel arrangements.
  • To communicate with you, including sending confirmation emails, itineraries, and updates.
  • To provide customer support and respond to your inquiries.
  • To personalize and improve your experience on our website.
  • To send you promotional offers, newsletters, and marketing communications (you can opt out at any time).
  • To analyze website usage and improve our services.

3. Disclosure of Your Information

We may share your personal information with third parties in the following circumstances:

  • Service Providers: We may disclose your information to trusted third-party service providers who assist us in operating our website, conducting our business, and providing our services.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction.

4. Security of Your Information

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access and Correction: You have the right to access and update your personal information.
  • Deletion: You can request the deletion of your personal information, subject to certain legal obligations.
  • Opt-Out: You can opt out of receiving marketing communications from us by following the unsubscribe instructions in our emails or contacting us directly.

6. Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of such websites. We encourage you to read the privacy policies of any third-party websites you visit.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

Thank you for visiting www.srilanka-etourism.com and trusting us with your travel plans. Your privacy is important to us, and we are committed to protecting your personal information.